Project Plan Services provide in-house specialist support bespoke to your organisation covering Smartsheet's advanced functions and capabilities.
Our Specialist Support is dedicated to providing tailored and bespoke support based on the solution that has been delivered to your organisation. We know that your needs develop and evolve over time and what you want may expand once your solution has been deployed. Specialist Support provides continued care and development to support your growth and success.
Dedicated Account Manager
Your PPS Account Manager is always on hand to support you and your business with its chosen solution and any supplementing services including Specialist Support, Online Learning or Training.
Tailored Number of Hours
We will always help you to understand how many hours of support are right for your organisation. Based on the complexity of your solution requirements and the experience level of your staff.
Specialist and Advanced Queries
Our Specialist Support covers technical and advanced functions and capabilities of our solutions along with any bespoke and custom builds that have been created for your organisation.
Delivered by Specialists
All of our support is delivered by those who have been involved in your account solution since launch. Therefore have a complete understanding of your organisation's needs in order to deliver high-tier support.
Other Solution Services
Our Smartsheet Training Courses
Aspire Defence Services
"Excellent training session with good structure and a relaxed training technique. I would recommend to other organisations, the course trainer was very open to questions and happy to help with any queries."