Outdated Tech Is Costing Councils More Than Time
- peterallanach
- Apr 7
- 2 min read
Updated: Apr 16

Many local councils have yet to adopt the latest technology, resulting in
administrative processes that are often heavy and inefficient. The reliance on
outdated methods, such as using Excel extensively for recording and managing
information, exacerbates this issue. While Excel is a popular tool, it’s not designed to
handle the complexities of modern data management, and this leads to inefficient
workflows. In many cases, files are emailed to colleagues for them to update or
provide input. This back-and-forth communication is not only time-consuming but
also increases the risk of errors or version control issues.
Another challenge is the absence of a central, single source of truth. Instead of
having one reliable, up-to-date system that everyone can access, councils often rely
on multiple files stored in different places. This fragmentation makes it difficult for
staff to find the information they need quickly, further slowing down operations. The
lack of a unified database also prevents teams from collaborating effectively on
shared documents. Without a central system, it’s harder to work together in real-
time, which means that tasks take longer and require more coordination.
Moreover, the lack of real-time visibility into the data adds another layer of
complexity. When information is spread across multiple sources, its difficult for staff
to get an accurate, up-to-date picture of the situation. Real-time access to data is
crucial for effective decision-making, and without it, councils are left reacting to
problems rather than proactively addressing them. This delayed decision-making
often results in inefficiencies that could have been avoided with more streamlined,
automated processes.
The challenge of summarising data from different sources is another significant
concern. Because the data is often not integrated, staff must manually gather,
compile, and summarize it, which is not only time-consuming but also prone to
human error. These manual processes take away from time that could be spent on
more strategic tasks. In addition, it can be difficult to trust the data when it has been
manually compiled from multiple sources, which can lead to inaccurate reporting and
decision-making.
In conclusion, the reliance on outdated technology, the lack of centralised data, and
inefficient, manual processes create significant barriers for councils. These
challenges hinder collaboration, real-time visibility, and efficient decision-making, and
they ultimately contribute to a slower and less effective work environment. To
improve efficiency, councils need to adopt modern solutions that allow for better data
management, real-time access, and more streamlined workflows.
Learn how our solutions can empower your council's operations and drive success.
Comments